Terms of Service | Pine Flat Roastery

Last Updated: March 14, 2026

Welcome to Pine Flat Roastery. By accessing our website or purchasing our coffee, you agree to these Terms. Please read them carefully.

1. Production & Quality

We take pride in our small-batch roasting process and operate in compliance with California Cottage Food Operation requirements.

Permit #: EH-CFP-25-000025
Issued by: Tulare County Environmental Health

California Cottage Food Operation Permit EH-CFP-25-000025, Tulare County. Made in a Home Kitchen.

Allergen Notice: While coffee is our primary product, our facility may process common food allergens (including nuts, dairy, wheat, and eggs). Please exercise caution if you have severe allergies.

2. Orders & Shipping

Shipping is available only within California. Free shipping on orders over $30. Free local delivery in Pine Flat, CA (ZIP 93207).

Roast to Order: After you place your order, we typically roast on the next business day and ship via USPS after roasting. Delivery timing depends on our roast schedule and USPS transit times.
Preorder: Preorder items are limited-supply coffees reserved in advance. By placing a preorder, you are reserving a future batch. These items do not ship immediately, and shipping timing depends on when that batch is released.
In-Stock Items: In-stock items are ready to be packed and shipped without waiting for a future roast release.

Any shipping or processing times shown on our website are estimates only and may vary based on roast schedules, preorder release timing, and carrier delays. Risk of loss transfers to you once we hand the package to the carrier (USPS/UPS).

We currently ship only within the state of California.

3. Returns & Refunds

Because coffee is a perishable food product, all sales are final. We cannot accept returns on roasted coffee.

However, if there was an error with your order, or if your coffee arrives damaged, please email us at hello@pineflatroastery.com within 14 days so we can make it right.

4. Limitation of Liability

Our products are provided "as is." To the fullest extent permitted by law, Pine Flat Roastery shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products. Our maximum liability is limited to the purchase price of the product.

5. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts of Tulare County, California.

6. Contact Us

Questions? Reach out anytime at hello@pineflatroastery.com.